Your Subscription

How do I cancel my subscription
How do I pause my subscription?
How do I reactivate my subscription?

You can reactivate your account at any time by logging into your account and selecting the products you wish to add to your Woof Pack. 

Click the Update and then click on the ‘Set up payment’ button on the cart page.

You’ll receive an email from The Woof Works confirming your new subscription

You’ll also receive an email from Gocardless confirming your new subscription 

How do I amend my subscription?

Log into your account

You’ll see the products you’re subscribed to at the top of The Woof Pack highlighted in pink/coral.  

To amend your Woof Pack, amend the quantities on any product and press update

To remove a product from your Woof Pack, set the amount to zero and press update